Legal notice

  Last updated: May 2026


  Who We Are

  ClaraVive ("we," "us," "our") operates the website. We sell

  rechargeable everyday hearing support products direct to consumers in the     

  United States.

                                                                                

  Information We Collect

  When you place an order or visit our Site, we may collect:

  - Name, email address, shipping address, and phone number

  - Payment information (processed securely by our payment provider — we do not

  store card details)                                                          

  - IP address, browser type, and browsing behavior on our Site via cookies     

                                                                           

  How We Use Your Information                                                   

  - To process and fulfill your orders                                          

  - To send order confirmations and shipping updates

  - To respond to customer service inquiries                                    

  - To improve our website and marketing    

  - To send promotional emails if you have opted in (you may unsubscribe at any

  time)

                                                                                

  Cookies        

  Our Site uses cookies to improve your experience and for analytics. You may   

  disable cookies in your browser settings, though some features of the Site may

   not function properly.

                                                                                

  Third-Party Services

  We use third-party services including Shopify (e-commerce platform), payment

  processors, and shipping carriers. These services have their own privacy      

  policies. We also use Meta Pixel and Google Analytics for advertising and

  analytics purposes.                                                           

                 

  Data Sharing

  We do not sell your personal information. We share data only with service

  providers necessary to operate our business (shipping carriers, payment       

  processors) and as required by law.

                                                                                

  Your Rights    

  You have the right to request access to, correction of, or deletion of your

  personal data. To make a request, email us at RIEcomOfficial@gmail.com.          

  

  California Residents (CCPA)                                                   

  California residents have additional rights under the California Consumer

  Privacy Act, including the right to know what personal information is         

  collected and the right to request deletion. To exercise these rights, contact

   RIEcomOfficial@gmail.com.                                                       

                 

  Data Retention

  We retain order and customer data for up to 5 years for business, tax, and

  legal compliance purposes.                                                    

  

  Security                                                                      

  We use industry-standard security measures to protect your data. However, no

  method of transmission over the internet is 100% secure.                      

  

  Children's Privacy                                                            

  Our Site and products are not intended for children under 18. We do not

  knowingly collect data from minors.


  Changes to This Policy                                                        

  We may update this Privacy Policy at any time. Changes will be posted on this

  page with an updated effective date.                                          

                 

  Contact                                                                       

  For privacy-related questions: RIEComOfficial@gmail.com