Legal notice
Last updated: May 2026
Who We Are
ClaraVive ("we," "us," "our") operates the website. We sell
rechargeable everyday hearing support products direct to consumers in the
United States.
Information We Collect
When you place an order or visit our Site, we may collect:
- Name, email address, shipping address, and phone number
- Payment information (processed securely by our payment provider — we do not
store card details)
- IP address, browser type, and browsing behavior on our Site via cookies
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and marketing
- To send promotional emails if you have opted in (you may unsubscribe at any
time)
Cookies
Our Site uses cookies to improve your experience and for analytics. You may
disable cookies in your browser settings, though some features of the Site may
not function properly.
Third-Party Services
We use third-party services including Shopify (e-commerce platform), payment
processors, and shipping carriers. These services have their own privacy
policies. We also use Meta Pixel and Google Analytics for advertising and
analytics purposes.
Data Sharing
We do not sell your personal information. We share data only with service
providers necessary to operate our business (shipping carriers, payment
processors) and as required by law.
Your Rights
You have the right to request access to, correction of, or deletion of your
personal data. To make a request, email us at RIEcomOfficial@gmail.com.
California Residents (CCPA)
California residents have additional rights under the California Consumer
Privacy Act, including the right to know what personal information is
collected and the right to request deletion. To exercise these rights, contact
RIEcomOfficial@gmail.com.
Data Retention
We retain order and customer data for up to 5 years for business, tax, and
legal compliance purposes.
Security
We use industry-standard security measures to protect your data. However, no
method of transmission over the internet is 100% secure.
Children's Privacy
Our Site and products are not intended for children under 18. We do not
knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this
page with an updated effective date.
Contact
For privacy-related questions: RIEComOfficial@gmail.com